Privacy Notice

1. Introduction

Welcome to www.iris.my ("Website"). Your privacy is important to us. This Privacy Notice explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA").

2. Personal Data We Collect

We may collect the following types of personal data:

  • Personal Information: Name, address, email address, phone number, etc.
  • Account Information: Username, password, order history, etc.
  • Payment Information: Credit/debit card details, billing address, etc.
  • Technical Data: IP address, browser type, access times, etc.
  • Usage Data: Information on how you use our website and products.

3. How We Collect Personal Data

We collect personal data in the following ways:

  • Directly from you when you create an account, place an order, or contact us.
  • Through automated technologies such as cookies and other tracking technologies when you use our website.
  • From third parties such as payment processors and delivery services.

4. Use of Personal Data

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To manage your account and provide customer support.
  • To improve our website and services.
  • To send you information about our products, services, and promotions.
  • To comply with legal and regulatory requirements.

5. Disclosure of Personal Data

We may share your personal data with:

  • Service Providers: Third parties who provide services on our behalf, such as payment processing, order fulfillment, and customer support.
  • Affiliates: Companies within our corporate group.
  • Legal Authorities: When required by law or to protect our rights and property.

6. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: To request a copy of the personal data we hold about you.
  • Correction: To request correction of any inaccurate or incomplete personal data.
  • Deletion: To request deletion of your personal data, subject to legal requirements.
  • Objection: To object to the processing of your personal data for certain purposes.

To exercise your rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us:

By using this Website, you consent to the processing of your personal data as described in this Privacy Notice.